Vigil understands what's happening across your operations. Your teams act on what matters.

A room gets inspected when housekeeping checks it.

A corridor gets inspected when the supervisor walks it.

A washroom gets inspected on a rota. Between those moments — hours, sometimes days — your operational picture is a guess.

A guest complaint, a safety incident, an SOP lapse: most of them happen in the gap.

Your CCTV records. Your ticketing system tracks. Your work-order platform assigns.

But none of them looks at your visual environment and asks: what is happening here, and does it need attention right now?

That interpretation work still falls on humans — supervisors, inspectors, control room operators — and human attention does not scale across multi-site portfolios.

A single facility is hard enough.

A portfolio — 12 hotels, 40 hospitals, 200 commercial sites, 6 data centres — is structurally unmanageable with periodic, manual oversight.

Patterns get missed. Drift goes undetected. Best practices stay locked inside one location instead of scaling across all of them.

Verify cleanliness, setup, amenities, and maintenance status before guest arrival.

Across hotel rooms, hospital rooms, serviced apartments, and short-stay properties.

Detect maintenance issues early — leaks, damage, wear and tear, asset condition — before they escalate.

Validate waste management, energy usage proxies, water conservation, and sustainability practices visually.

Ensure lobbies, restrooms, corridors, elevators, and common areas are clean, stocked, and presentable — continuously.

Detect safety hazards, spills, unauthorised access, or policy violations in real time — so supervisors act on prioritised incidents, not on noisy alerts.

Verify stock presence and shelf conditions in back-of-house, pantries, retail outlets, and operational stores — turning a manual periodic check into continuous visibility.

Verify PPE usage, work area safety, permit compliance, and vendor adherence to standards — closing the gap between contracted compliance and on-ground reality.

Check availability and condition of fire extinguishers, exits, signage, alarms, and safety equipment — continuously, against the audit standards that govern your sites.

Validate adherence to SOPs — setup, opening and closing checklists, signage, uniforms, and process steps — across every site, every shift.

Identify recurring issues, track improvement, and prioritise actions with data-backed insights — turning operational visibility into operational learning across your portfolio.

Continuous visual capture across your operational environment — CCTV streams, mobile and PDA captures, technician photos, supervisor evidence.

Contextual understanding with high accuracy and low noise. The model knows the difference between an obstacle and a guest’s bag, between an empty dispenser and one being refilled.

Clean JSON intelligence that integrates with your systems. Findings, evidence, time, location and severity — every signal ready to act on. No proprietary formats. No vendor lock-in.

Timely, prioritised intelligence that flows into your work-order platforms, ticketing systems, BI tools and notification channels — exactly where your teams already work.

Measurable outcomes across safety, quality, compliance and cost — not dashboards that nobody opens.